Privacy policy

This privacy notice discloses the privacy practices for Luxmetallic Prepaid Cards Management Services.

This privacy notice applies solely to information collected by this website, except where stated otherwise it will notify you of the following:

• What information we collect
• With whom it is shared
• How it can be corrected
• How it is secured
• How policy changes will be communicated
• How to address concerns over misuse of personal data

Keep in mind the following:

1. Credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
2. http://luxmetallic.com/ will not pass on any debit/credit card details to third parties.
3. http://luxmetallic.com/ takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, http://luxmetallic.com/ cannot guarantee the security of any information that is disclosed online.
4. The website policies and terms & conditions may be changed or updated occasionally to meet changing requirements and standards. Therefore, customers are encouraged to frequently visit these articles to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Data Collection, Use, and Sharing

We are the sole owners of the data collected on this website. We only have access to collect information that you voluntarily give us via email or other direct contact. We will not sell or share this data in any way.

We will use your information solely for the purpose for which you provided it. We will not share your information with any third parties outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You can opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• See what data we have about you if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

Security 

We take precautions to protect your information from any fraud online. When you submit sensitive information via our website www.luxmetallic.com, your information is protected via SSL Technology (Secure Socket Layer) and supported with 3D Secure (3DS), which requires customers to complete an additional verification step with the card issuer when paying or entering any details.

Luxmetallic Prepaid Card Management Services do not save sensitive information (such as credit card data). That information is encrypted and transmitted to us via your bank in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “HTTPS” at the beginning of the address of the web page.

While online we use encryption of the 3DS Secure process to protect any sensitive information that we receive, we also take care to protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information.
 
The computers/servers on which we complete your order do not store any personal or confidential banking details.

Notification of Changes

Whenever material changes are made to the privacy notice, we will notify our consumers via email.
Orders We request information from you when you order from us. To buy from us, you must provide contact information (like name, mobile number, email, and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies

We use cookies on this website. Cookies are data files that can hold small amounts of information and they are stored on your device (computer, smartphone, etc.) when you first visit a website. We use cookies to help us improve your access to our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once, thereby saving time while on our website. Cookies can also enable us to track and target the interests of our users to enhance their experience on our website. The usage of a cookie is in no way linked to any personally identifiable information on our website.

Some of our business partners may use cookies on our website (e.g., advertisers). However, we have no access to or control over these cookies.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or:

We use DHL as a shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond completing your order.

And/or:

We partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of these websites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other website that collects personally identifiable information.

Surveys & Contests

From time to time, our website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (for example name, email, phone number, and shipping address), and demographic information (for example P.O.Box and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for the purpose of monitoring or improving the use and satisfaction of this website.